Terms of Use

These terms apply to your use of this website, operated by Aldermoor Interiors Ltd, trading as Aldermoor Kitchens & Bathrooms, registered in England & Wales (company no. 12345678), registered office The Old Granary, 14 Station Parade, Harrogate, North Yorkshire, HG1 1TS, VAT no. GB 123 4567 89. By using the site you accept these terms.

Information on this site

We take care to keep the information on this site accurate, but it is for general guidance only. Photographs show examples of our work and finishes. Natural materials such as stone and timber vary, and colours may appear differently on screen.

Prices

Budget ranges on this site are a guide only. All prices include VAT at the current rate. Your price is confirmed in a written, fixed quotation after your design consultation, and only changes if you ask for something different.

Quotes and contracts

Submitting an enquiry does not create a contract and does not commit you to anything. Any work we carry out is subject to a written quotation and our customer terms and conditions, which we give you before you agree to go ahead. Nothing on this website affects your statutory rights, including your rights under the Consumer Rights Act 2015.

Your right to cancel

If you agree a contract with us in your home, or at a distance (by phone, email or online), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days to cancel without giving a reason. The cancellation period starts on the day the contract is agreed. We will give you a cancellation form with your contract.

If you ask us to start work within the 14 days, you may have to pay for work already done, and you may lose the right to cancel for bespoke items that have been made to your specification. We will always explain this in writing first.

Our guarantee

Our 10-year workmanship guarantee is set out in full in your project documents. It covers our installation work and is in addition to your statutory rights and any manufacturer warranties on products supplied.

Reviews

Reviews on this site come from genuine customers. See our review policy for how we collect and publish them.

Complaints

If something is not right, please tell us first: email studio@aldermoor-kitchens.co.uk or call 01632 960 284. We acknowledge complaints within two working days and aim to resolve them within 14 days. If we cannot agree, we will tell you about an independent alternative dispute resolution (ADR) scheme you can use.

Intellectual property

The content of this website, including text, photography and design, belongs to us or our licensors. Please do not copy it for commercial use without our permission.

Links to other websites

We are not responsible for the content or privacy practices of websites we link to.

Liability

We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be excluded by law. Otherwise, we are not liable for any loss arising from use of this website.

Governing law

These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.